As
a public agency, a few of the visual networks stand out as the most useful.
Facebook serves as a kind of home base or hub for the different social media platforms.
I can’t imagine a business not utilizing Facebook as part of its social media
presence. It would be the first platform I would utilize.
YouTube
enables public agencies to distribute educational video content to its
constituents easily. Videos can keep the community informed on projects, or
education programs. A water district can use YouTube to promote water awareness
educational videos, such as landscape training, and explain capital improvement
projects. I won’t be using YouTube as part of this class, because I have no
ability to create any worthwhile content. However, if the Southern California
Water District was a real agency I would definitely create a channel on
YouTube.
Twitter
can support an agency’s other online platforms. In addition, Twitter would be
very useful in case of an emergency situation such as a large earthquake or
fire. Public agencies would be able to push out up to date information via
Twitter regarding hazards or in the case of water districts, water quality
issues during an emergency (boil water alerts).
Instagram
could be useful for an agency. The problem is creating content. Inherently,
water agencies in general are pretty boring. Some of the most interesting
content, such as water treatment facilities, are subject to Homeland Security
regulations, very little imagery could be posted of those types of facilities.
If an agency does a lot of events, or is involved in new capital improvement
projects I can see how Instagram would be useful.
I
view the rest of the listed visual networks as being less useful to public
water agencies as part of a social media presence. I’m sure water agencies with
a different customer base (large regional agencies) might be able to use Google+
but I don’t see much use in Tumblr, Pinterest, or particularly Snapchat. The
temporary nature of Snapchat does not lend itself to water agency business.
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